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Returns & Exchange Policy

Our Return & Exchange Policy provides detailed information about options and procedures for returning your order.


Returns & Exchange Policy

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If you are not entirely satisfied with your purchase, we're here to help. If you wish to return a product, please write to us at or Call us on 18002672626

Returns Eligibility

  • The return process must be initiated within 15 days from the date of purchase.
  • The product should be in an unused condition.
  • The product must be returned in its original packaging.
  • The returned items must be accompanied by a copy of the original receipt.

Please note

  • Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
  • If your order includes multiple items, only a part of the order can be returned.
  • If the purchase was made under a special promotional offer, contests or any special scheme, special rules might apply for returns.
  • You may send in the product to our billing address at your own cost.

Refunds Policy

Once we receive your item we will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund via the same mode used for making the payment.

Please note

  • Postage, and shipping charges are not refundable
  • Refund or replacement for merchandise is subject to inspection by BOMBAY DYEING.

Return/Refund Processing Time

Refund Method

Refund Receipt Time (After Initiation)

Bank Transfer/NEFT

2-3 business days

Debit Card

5-7 business days

Credit Card

5-7 business days

When you are sending the product back on your own, the delivery time would depend on your chosen courier. Once we receive the product, it undergoes an inspection which takes about 2 days. Typically the refunds are initiated within 2 days after product inspection. The receipt of the refund would depend on the mode of payment chosen by you.

Contact Us

We update our customers through emails at every step of the returns process. However, if you have any queries before, during, or after the return is completed, feel free to contact us.